US Airways Complaint - Dividend Miles Master Card Platinum Issued Under Barclays Bank Don’t Care About Their Customers
WILMINGTON, DELAWARE -- Just wanted the world to know – U.S Airways dividend miles Master Card Platinum is issued under Barclays Bank.
Been having a rough time with them today. Got the impression they don’t care about their customer. When I called the Call center in the Philippines was told a manager will call me back in 6 hrs... no call back was received had to call back in and ask to speak to someone in the USA, was connected to Denver and was told a manager will call me back in 48hrs ….lol wow .
The “customer care rep” then told me I could fax the main office number if I wanted. Said, “ok, how long would it take for them to response by fax “ she said,” 6 days” …
I really fell this bank just wants your payment... they don’t care about helping their card holders. It is real sad that I have to type this to all of you because a manager won't get on the phone with me to wave the additional $16.00 late fee – because my payment was a FEW HOURS LATE..
So be on guard about this credit card company. If you want customer service don’t use the U. S Airways dividend miles Master Card Platinum issued under Barclays Bank. You will be waiting like me …… :0(
Plain on using my computer, facebook, twitter, and every other place I can fine … to get people not to use this company.