Domino's Complaint - Bad Customer Service
JOPLIN, MISSOURI -- Some co-workers and I wanted to celebrate July 4th with having pizza thought instead of ordering from Little Ceaser's pizza we thought about Domino's pizza. I ordered 8 lg pizza's 2 double pepp, 2 double sausage, 2 double can/bacon, 2 chzz and 2 mediums with pepp, sausage, can/bacon total order came too 81.84. Also was very specific with what I had ordered wanted to have a small bx of your peppers, parmesan chzz packets and lots of napkins.
When we arrived were greeted by server**3330 told her who I was, she got the first part of the order, when I asked where the small bx of your peppers, parmesan chzz packets and lots of napkins. She became very snappy and said that is only the first half of your order. Upon getting the rest of my order she continued her rude behavior by making comments about where I work, she said that's why we don't deliver to NCO. I do work there always show respect to everyone no matter the case, store manager was even in on it too laughing at us.
When I waited to contact the store manager yesterday he was rude, basically called me a liar that I had attacked his employee's first verbally. Believe me if I had done as he had said someone would have went to jail.
So I went to facebook made a complaint to Domino's there guess what they took the complaint off even blocking me from making a complaint with them. I have made a complaint with *Domino's Customer Case #: 788062. Now the response is quick from them. Now I want justice for how I've been treated and mocked by the employees. Stay away from 1505 West 10th Street, Joplin store manager cares more about protecting his employees than the brand of Domino's. Now this has turned into this, I've been in customer service for 30 yr's never have I seen such disrespect for a customer. Yet no one has said that the employees will be disciplined for disrespect I should ask for compensation from them, that is sinking below the belt. Customers are wrong sometimes in this situation I'am right on the money with all of this.
If anyone knows the corporate ** I would love to have it. This is not over yet.