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Crocs.com Ratings & Tools
Crocs.com Informative - Extremely slow shipping time
Just wanted to let everyone know that there standard shipping is VERY slow. It takes almost two weeks to get your order once it has been place.
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Posted by leet60 on 2010-07-09:
Probably should have directed this complaint to the USPS. Crocs.com does offer several delivery options, the "economy" being the slowest via USPS.
From their website: Four shipping options are available through Crocs.com. The first option is economy delivery (delivered via USPS) – processing may take up to 48 hours and delivery can take ten or more business days for delivery in the continental U.S.
Posted by willowtrees on 2010-07-11:
It was shipped FedEx, not USPS
Posted by clarinetqween on 2011-08-30:
Actually it is called FedEx Smartpost. FedEx ships it to your town then hands it over to your local post office for delivery to you. So Willowtrees, you are half right.
Posted by trmn8r on 2011-08-30:
I can't tell from the complaint and replies if SmartPost was used or not.
In my experience however, SmartPost isn't so smart. It can take longer than regular mail, with the package being delivered to some center 100 miles away, and then somehow getting to my local post office.
Posted by Karen Johnson on 2013-07-11:
I ordered two pair of crocs on 5/29. It is now 7/10 and I still have not received my order. I have contacted them and they reshipped (allegedly) on 6/14. Still no shoes! They were very prompt in charging my credit card however and have had my money since 5/29.
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