Hewlett-Packard Company Complaint - HP made me Unreliable
I am working in a call center and at work I am using HP Compaq. as an agent, I receive a lot of calls everyday. I mean a lot!!! well, obviously it is tiring to answer and address different types of concerns and not to mention the irate callers.
So, one day while there are a lot of call on queue. my HP died on me. it just went dead while I was speaking with a consumer. I immediately flagged a supervisor to notify him. (it has been a procedure to let a supervisor know if there are any system issues.)while calling a supervisor, my PC started rebooting. Surprisingly, after telling my sup what happened, he DID NOT believe me that the PC automatically shut down itself!!! damn. he said, I was just one of my workmates who do some "hocus-pocus". what the f*@k!!
My supervisor told me that I made the PC shut down. cons states there is no way for the computer to automatically shut down itself without giving notification of any system errors. my sup told me to enjoy the moment while my PC is still rebooting. ha ha. funny. well, I should actually cherish that "moment" because I won't have any calls for at least 5 min.!!! but damn, thinking that I just lost me credibility!!
i don't know if it's a big deal for you guys but for me it is really a big thing.
Because of the HP trouble, I made myself in trouble.