Cosmetology School Complaint - Conveniently Forgetting to Remind You
I can back you up on everything you just stated. I am going through a tuition battle with them, and they are supposedly suing me now. I left because I became pregnant and my work would not allow me to do both. As I needed money fast I decided to quit. EVERYONE there knew that I was leaving, yet nobody had the decency to remind me that I had to give written notice that I would not be attending.
You would think this would be obvious, as it is stated in the contract that you sign when you first start.
However, if one were to quit any other accredited college you can be positive that they would contact you in some kind of way to determine your status and verify the situation.
Cunningly, the school failed to mention this and a year later I get a call stating that I owe $8000!!! They were so "generous" to take it down to $4000. I settled for this as long as I had their word that I could pay them directly so that it would not be taken to collections. For 9 months I paid $100 to the school directly, seeing as that is all I could afford after having a baby, being on leave, then becoming a single mother.
Around 9 months I received a letter from a collection agency stating my account was delinquent and that I owed $8000!
Funny. I thought I had an agreement.
Apparently, the financial office did not follow through, let the balance go to collections, then never forwarded my payments to the collection agency. I finally got that situation figured out, so that the agency realized that I had been paying. Continuously, of course, afterwards I was bombarded with phone calls. I actually answered them and assured them that I would love to pay that off if I could and as soon as I could I would pay. Keep in mind I am still keeping up on my payments. On one occasion the collector threatened me that if I didn't pay at least $2000 they would have to take it up and consider me for further action. I apologized once again, repeated that I shouldn't be paying this anyways, and assured once again that I would pay.
I have tried contacting the school numerous times. I have made contact to the desk, the message is conveyed, then the dean and I play phone tag repeatedly for a few months. Every other time I call it is a different dean. I even tried calling another school that opened in my region if I could AT LEAST finish my schooling if I had to pay for it. Unfortunately "they are franchises," and neither of them could do anything about the situation.
This is upsetting as I paid out of pocket for the schooling I received. Then they have the audacity to sit back and let my tuition accrue without contacting me. It is sad that a company which avidly promotes the "BE NICE OR ELSE" book could be so conniving.
It would be different if they had called me to say "hey if you don't sign this you will be charged." Then, yes, I would totally charge me. Yet they remained silent and let it accumulate.
The worse part out of this- no matter how much I pay per month, it will not effect my balance because the interest charges are something like 20%. I mean, something RIDICULOUS. I thought I had misheard the collector and asked her to repeat herself and she did. Unless I pay it off in full, after winning the lottery, I will never be able to get rid of this debt.
About 4 months later after not hearing from any agencies or the school, I get a letter from a law firm claiming if I do not respond within 30 days (which will be the end of this month then I will be sued).
I called the school AND corporate last week. No return from corporate but I did receive a call from financial aid at the school claiming I am to fault. This situation is insane, and I feel helpless against such a large corporation. My options are slim.
I could sue, but it would cost more to do that. I might as well pay.
Lastly, I concur that, especially after this fiasco, this school has some issues. Apparently the case we received along with the DVD's had an estimated value of $1500. The CD's alone were claimed to be worth $500. When I first started, it seemed as though they somewhat had their situation together. I could have been blinded by the glamourous facade. Approximately within the 3 months that I attended that school, they fired/lost about 3-5 instructors, lost the financial aid woman who held them together, several assistants, and even the Dean himself.
Regarding the financial situation outside of tuition... we did have fashion shows and the one I did cost me money. The model or the future hairdresser was supposed to supply the clothing, shoes, hair accessories, and essentially make-up (considering our kit was a joke.) I ended up having to buy my model clothing because she didn't bring anything, and my clothes and shoes didn't fit her. Luckily we were located within the mall, so we just went out and bought something. The plan was to just take it back, or she was gonna keep it and reimburse me. We decided on the latter. I never received my money from her because she claimed that I owed her that because she could have "worked that day." Even though I asked her if it would put her out of her way. That night I even bought her dinner because she was broke, yet driving a benz.
Yes, this woman was supposed to be a friend... but that is besides the point...
For being such a luxurious company, you would think they would have connections to supply clothing instead of leaving a bunch of struggling college students to supply for such a massive event. It is particularly embarrasssing for the school and its image with it being in such a huge city.
If anyone has any ideas on how to get through this or how to handle the situation please let me know as soon as possible. This is such a bad dream, wish I would wake up, knowing that I never took a step in that school.