Alpine Lending, LLC Complaint - Do not give your credit card to this company - Refinance Mortgage Loan
Refinance Mortgage Loan - Complaint
TEMPE, ARIZONA -- Had a terrible experience with this company. Spoke with senior loan officer, Josh Weinstein, regarding a refinance on my existing mortgage. Was hesitant about giving my credit card number, but Josh had explained this was company policy before they could send out a good faith estimate and that they would not charge the $325.00 application fee until I had signed, accepted, and returned the loan paperwork. Received the paperwork quickly, but application contained several errors. For instance, we spoke of a 6 month LIBOR ARM, the application contained the words 3/1 ARM, we also spoke about cash-back and the application did not contain what we spoke of originally. I contacted Josh immediately about the errors and told him I decided to continue to shop around. Just received my credit card statement and they had charged my card without authorization! DO NOT DO BUSINESS WITH THIS COMPANY!! Currently disputing the charge with Alpine Lending and my credit card company and will also be filing a complaint with the BBB.