JK Harris Complaint - Refund Due
GOOSE CREEK, SOUTH CAROLINA -- On April 10, 2007 I consulted with JK Harris & Co. in reference to a problem that I was having with the IRS. I thought I had back federal and state income taxes that were due from prior years. I was informed that I had to file all taxes for all years that I had not filed, which were tax years 02, 03, 04, 05, 06 and 07. After filing all outstanding taxes I began getting refund checks from the IRS. I could not understand way. Finally I telephoned the representative that was handling my case (Michael Bens) to find out why I was getting the refunds when I owed back taxes. Mr. Bens informed me that I did not owe any back taxes. I then telephoned the IRS and found out that the taxes that I thought I owed were discharged in 1995 and 1996. I then went to the Circuit Court of Baltimore City to pick up the copy of release information. After picking up the copy of release I telephoned Mr. Bens again to find out what happen to the payment of $4,800.00 that I had paid to JK Harris & Co. He informed me that I may be entitled to a refund and I had to fax the request to the refund department. Later I received a letter from the refund department that several documents had been filed with IRS at a cost of $2,208.00 and I was entitled to a refund amount of $2,592.00.
On July 19, 2009 I received a Receipt and General Release form to sign and return to them. The letter stated that once the release form was received, it would be forwarded to the accounting department for processing. It also stated that they would process the request in the order in which it was received and this process could take between 90-120 days. As of today, July 10, 2010 almost one year later I have not received the refund check. I have sent several e-mails to (email@example.com) and the only response that I get is “we are processing refunds as fast as possible; we will e-mail you when your refund check is ready”. My engagement number is 27918.
I cannot understand why JK Harris had to charge me $2,208.00 for documents that had to be processed when the IRS discharged my case in 1995 and 1996 and I did not engage their services until 2007. What took them so long to find out that I did not owe the IRS the money? I feel that I am being ignored in reference to my refund check that is almost a year later and I still have not gotten any results. I only had 1 week to pay the $4,800.00 why does it take a year to process a refund check. I am in the process of purchasing a home and I could use this money to help with the closing cost. This has been a frustrating situation for me.
Looking forward to your response. I have copies of all paperwork if needed