Sears Auto, Old bridge, NJ Complaint - Never do timing belt change at sears
On 6/30/2010, I went to Sears auto center located at 1225 Rt 9, Old Bridge. NJ – 08857 for timing belt and balance shaft belt change. After the job was done, the car had been running rough. On 7/01/2010, I went again to Sears auto at oldbridge, NJ to complain about the car running rough. They checked the car and have me a receipt stating that the balance shaft belt and the timing belt was OK, in other words the job was done correctly. I was not satisfied since my car was running good prior to the job.
At this point, I went to a local shop who checked the timing belt and claimed that it was ok. Since I was still not satisfied, I went to the Mitsubishi dealer on 7/10/10– Bell Mitsubishi at 1500 US 1, Rahway, NJ – 07065 phone - 732-388-8800, who checked the car and have the below comment
“Balance belt was off by 180 degree causing violent vibration in the motor, timing cover had only 3 bolts holding it, Timing belt tensioner was not holding tension to the timing belt, was blown and need to be replaced”
It is obvious from the above that the timing belt and balance belt job was incorrectly done which also inturn caused the tensioner to be bad and need replacement. Sears auto had offered me 50% refund, since the job was not correctly done and I had to spend additional 581.02 to get it right. I am demanding full 100% refund.