Jenn Air Complaint - My Jenn Air refrigerator has reduced me to tears
553 BENSEN RD., BENSEN HARBOR, MICHIGAN -- I am beside myself with grief - literally. This appliance has had me walking on egg shells for 5 years. It was a $6100 purchase and has already been through approximately $5000 in repairs. I don't own an extra refrigerator, so food spoilage, trips back and forth to the neighbors' refridgerators and amount spent on dry ice is insane. My control boards have been replaced twice. The damper assembly, drain pan, door gasket and fan motor have all been replaced. Of course, each repair involves a minimum of two trips to my house by each repairman. I live in FEAR of this appliance breaking down. I walk by it and absolutely hate it with a passion. Incredibly, I've called Jenn Air and they have no record of my calls/complaints because they all go to the warranty company and not Jenn Air. Jenn Air pays the bills for the repairs but they don't know the history! Wouldn't they want to keep tabs on which products are breaking down? I am going to try and have it declared a lemon this week - I will let everyone know how it goes and how responsive Jenn Air is to my compliants. I want a new refridgerator! - One with proven reviews by consumers! I have been so insanely patient but my patience has run out. I am like a bomb ready to explode. If you are out there, and considering a Jenn Air built in refridgerator - DON'T. Of course it went out again this afternoon - No surprise - which is why I am writing this versus enjoying my beutiful family.
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