Incredibly bad Whirlpool appliances
Microwave, Gas Range, Washing Machine - Complaint
Two years ago we bought a house that needed some updating. We bought a Whirlpool over- the- stove microwave, a Whirlpool gas range, and an Amana washer and dryer, both made by Whirlpool. The first to break was the microwave. After one month of light use it stopped heating. A repairman was called and he replaced a major part (under warranty). The next to develop problems was the gas range after about 8 months. I decided to put it on the self-cleaning cycle. After about 15 minutes sparks began shooting around inside the oven and then the whole thing shorted out. I called the fire department to make sure it wasn't the wiring and that there wasn't a fire starting in the walls. All of this was OK. I called the repairman who replaced some sort of circuit board. I have not put it on the self-cleaning cycle since. The microwave has developed a crack in the door. The knobs on the gas range require so little effort to push in that the burners turn on when you lean over to press the button to light the oven and a few times we have come home to find the house smelling of gas, once even while my husband was home and sleeping. ( I called Whirlpool on this and they sent a new set of knobs, after some insistence. Their original statement was to call the serviceman. This would cost $129 just for them to come out and tell me the knobs were defective). The last straw was a couple of days ago when the dryer just stopped working. We did call the repairman who said the thermostat went and took the control board out with it. It would cost over $400 to fix, including the $129 service call, about two-thirds of what the dryer cost originally. We went right out and bought an LG dryer recommended by Consumer Reports. The washer is the only thing still working properly of all these two year old appliances and I fear it's just a matter of time. Caveat Emptor. Don't buy anything made by Whirlpool. Maybe the older appliances worked well, but this is just poor workmanship and appalling quality.