Public Storage - Howell Mill Atlanta GA Complaint - Public Storage - Roach Facility
I rented a space for just over a month and was forced to leave my stuff there for an extra month while bombing my unit(4503) to kill roaches that had taken over the entire storage facility. I complained to the manager who offered me an apology as if that was going to make the roaches disappear.
I called 2 managers - Greg Lovelace and Steve Lentin. Greg Lovelace returned the call 4 days later and Steve Lentin 3 1/2 weeks later. Greg assured me I would get a refund based on the fact that they were responsible for the infestation of roaches and the fact that I was prepared to vacate but couldn't do so based on the severity of the roaches.
It's been almost a month and still no check. I took matters into my own hand and called their home office in Glendale California only to find out there is nothing in the system stating that I am receiving a check.
I know I will get my check - I also know that I will never rent from Public Storage (Howell Mill, Atlanta, GA) or any other Public Storage for that matter!!