Priceline.com Complaint - 6 floors and no elevator is not comparable to a Comfort Inn
I bid 2 nights in New York for $250(total) in a 2 star hotel, one that Priceline said was comparable to Comfort Inn. Priceline neglected to say the unnamed hotel I was bidding on had 6 floors and no elevator or lift. When the bid was accepted and the Marrakech Hotel's name was revealed I read its reviews and then promptly called Priceline, talked with apologetic customer relations person, then supervisor. Both read the script that said the room could not be cancelled--I had signed a contract. If this had happened to Captain Kirk, he would have been livid.
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