Ulta Cosmetics Complaint - Deceitful coupons - beauty supplies
HENDERSON, NEVADA -- I attempted to use an Ulta cosmetics coupon the other day in their store in Nevada just to be told by the cashier that the coupon was not valid for the $50 hair care product I was buying. The coupon was for 20% off any one item, but in very small letters it says "see in store for exclusions". The cashier told me that "everything on that side",pointing to the right side of the store was part of the exclusion. You would think that businesses these days would welcome a customer willing to spend $50 in their store. What is the point of offering a coupon if you are going to exclude half of the store? Needless to say I did not buy the product and refuse to shop at their store ever again. Businesses who treat customers like this should go out of business. Khols on the other hand lets you use their coupon on EVERYTHING in their store, now that store will stay in business for a long time. They know how to treat their customers and keep them coming back for more.