Globel Tel Link Complaint - Poor Company Proceedures

Review by grannydooh on 2010-07-12
MOBILE, ALABAMA -- Phone company cuts collect calls off, states over limit, cuts third party phone company out and steps in to state you must pre pay account to get inmate calls. You send money, postal money order and they claim they didn't receive and you must show that they did, all along they have cashed money order but their the victim... poor customer service, you call them, your call goes in a que and they state they will call you back within two hours. Inmate's and family should write prison commissioner to use another phone company. Poor way of doing business. We the family of inmates are the victims. We pay our bills and should have a say to if we want to except the call on our terms not theirs.

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