Roberts shuttle hawaii Complaint - Roberts Airport Shuttle Honolulu

Review by sandyoc on 2010-07-13
HONOLULU, HAWAII -- Taking the shuttle from Honolulu airport is OK for 9$/person but doing a return can be a problem. They are often late and even though it is only about a 30 min trip from your hotel, they make so many stops this turns into a 1.5 + hour trip. I would try a smaller shuttle co - ie Island Shuttle etc or any shuttle co. that does not use a full size 61 passenger bus. Also, they literally ask for tips which I did not like.
Comments:1 Replies - Latest reply on 2010-07-13
Posted by Johanna on 2010-07-13:
I agree with the tipping part. While I'm happy to tip a driver/luggage handler for good service, I don't like feeling obligated to do so. When my husband and I went on our honeymoon cruise, the guys at the port unloaded our bags from the cab and then said to me "now is the time for you to tip us." It was like he was saying "tip us or go naked on your trip." What was I to do? Feeling that going naked would only work for about half the trip, I gave the guy a 10.

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