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Newport News Complaint - They decided not to honor the promotional code I was using and charged my credit card without notifying me of increase - clothing
clothing - Complaint
I think their clothing is of a decent quality if you get it at a sales price or with a promotional discount. However, be cautious applying the latter. They reserve the right to cancel promotions at any time, even after you made an order without the courtesy of notifying a customer. I received the confirmation of the order for the right price but noticed a higher charge to my credit card after it was processed. That was how I found out they did not honor the promotional code after they completed my order. The communication with the customer service did not resolve the issue. The only resolution was to contest the charge with the credit company. This is certainly something I have not bargained for!
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