Comed Complaint - Bad service - provide electricity

provide electricity - Complaint

Review by hana500 on 2010-07-13

CHICAGO, ILLINOIS -- For few months I was receiving relatively high electric bills for not spending too much time in my apt. One month I was out of town for three weeks and received the highest bill yet. At that point I called to see what was going on and was told it was life and there is nothing to do about the high bill I asked if perhaps there was a mistake and was told absolutely not. I checked my apt breakers and realized I was being charged for another apt in my building. I called back a few times until a representative took me seriously and asked me to check my breakers again and said they would send out a person to conduct a meter reading. The meter reading was completed two months later. I called after the reading was done about a month later to check if the billing switch was made. I was told there was no reason to be concerned, the switch was made and the accounting dept was correcting the billing. Two months after being billed appropriately, I looked at my bill and noticed a high bill again. My apt was billed for the wrong apt a second time. I called again and was told I would hear from a supervisor in a couple days after waiting on hold for a half hour.