Bank of America Complaint - BofA continues to suck
100 NORTH TRYON STREET CHARLOTTE, NORTH CAROLINA -- I eventually had to call: BofA Corporate Headquarters: 704-386-5972 / 704-386-5681 to get any help or normal person.
I wanted to find out if a payment to BofA was late since it was due on a Sunday [7/11] and I paid it on 7/11, through their "Bill Pay". After 4 + calls today, answering numerous security questions, being told to call somewhere else, and oh, having these dolts hang up after I got tired of answering 3,4,5 + questions; and still not being able to find out if a payment was late, I called their Corp.
At least I got an answer - that it's not late if paid on the Sunday due date but posted the next day. But, the Exec. assistant did say their people can ask an arbitrary number and type of questions until they "feel good". What a good way to run a "biness".
This wasn't the first time, but probably the 20th or more time I've had problems with this "taxpayer owned" bank. It's very hard or impossible to get anything through their FAT heads.
I'm thinking they ought to just merge with GM, and become "SUCK INTERNATIONAL"!