Allegiant Air Complaint - Never Flying Allegiant Again
RAPID CITY, SOUTH DAKOTA -- I have never had a problem with allegiant the few times I have gone with them to fly to Vegas except these last two weeks. I had booked my round trip ticket for Vegas from Rapid City SD and had cost me $350+. I missed my flight to Vegas but checking in 15 min late and understandably did not get a refund for the outgoing flight. However, to cancel my return ticket cost me $50 to move it up two weeks which gave me an $80 credit to use on my next purchased flight. I had everything pulled up on my computer to rebook the flight and even had a customer service lady on the phone to make sure it was all correct. She said I would get the discount from the previous flight and ended up charging me the full price and said she could not fix it and once again "could be used on a future purchase". By now I have spent over $600 and have not even left the ground. Being a college student and having to save money and work my butt off over the summer this is not pocket change for me, this was money spent to see my family in Utah and because of allegiant this is not happening and they will not help to accommodate me in anyway. I will never fly allegiant again anytime soon.