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Skype Complaint - Credit Card Co refusing to pay Skype (Skype will not help) - Buying credits
Buying credits - Complaint
I have two credit cards (one through Chase and the other through Citibank) I have called both when my payments to Skype were denied.
They have told me they refuse to make payments to Skype (because of rampant fraud).
I have two Skype accounts (one personal and one business) Paypal will only allow me to pay one Skype account. Thus the other has to be paid "with something else"
After sending this information and asking for help - I only received "canned" emails prompting me to check the infomation I put in and/or my credit card balances. Customer service denied it was a "widespread issue" and suggested I get a prepaid card. So I did and it worked!
After no less then 3 hours spent on this issue. I paid a $20 fee to activate the pre paid card - a $5 service fee and $2 convenience fee and FINALLY!! got a $10 payment through to Skype - so I am out $37.00 for $10 in Skype credit. I feel cheated and wish Skype would let other customers know this is happening...that credit card companies will refuse to pay Skype. (NO-my info wasn't wrong and YES I had plenty of money available to pay Skype) Come on Skype-treat us better than this. And what is up with NO PHONE number to call.
Signed....Totally Skyped OFF
They have told me they refuse to make payments to Skype (because of rampant fraud).
I have two Skype accounts (one personal and one business) Paypal will only allow me to pay one Skype account. Thus the other has to be paid "with something else"
After sending this information and asking for help - I only received "canned" emails prompting me to check the infomation I put in and/or my credit card balances. Customer service denied it was a "widespread issue" and suggested I get a prepaid card. So I did and it worked!
After no less then 3 hours spent on this issue. I paid a $20 fee to activate the pre paid card - a $5 service fee and $2 convenience fee and FINALLY!! got a $10 payment through to Skype - so I am out $37.00 for $10 in Skype credit. I feel cheated and wish Skype would let other customers know this is happening...that credit card companies will refuse to pay Skype. (NO-my info wasn't wrong and YES I had plenty of money available to pay Skype) Come on Skype-treat us better than this. And what is up with NO PHONE number to call.
Signed....Totally Skyped OFF
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