Pep Boys Complaint - Pep Boys are a scam artist.
NORTH CAROLINA -- I took my car to Pep Boys on April 10, 2010. I have been going to them for 2 years. I got my brakes and oil change. My car had less than 60,000 miles. My car was making some change noises a week ago. I had a mechanic who was a family friend check out car. He noticed that my car had twice the amount of oil in engine. I took it back to Pep Boys. I took my friend (who was a mechanic) with me to talk to them. Automobile repair places often take advantage of woman. The Assistant Manager did not even know where the oil stick was located. I am a woman and knew where it was located. He also looked at the dip stick and realize it was too much oil. Explained to me that he was going to look at the car, so we drop it off. He called us later and explained to us that he is not responsible for the car. Instead of looking at the car, he drain the excess oil out of the car. I guess he was covering himself and his company. He also explained to me that he could not do anything for me and I had to contact Corp. Contacted Corp for 2 weeks, I finally got a response. They stated they are unable to do anything for me. Please don't take your car to PEP BOYS...if you love your car. I suggest you take it to a dealership. A simple oil change can lead to a damage engine. I might not get my car fix, but everyone is going to hear what I have to say..I have a YOUTUBE video about PEP BOYS.... just type in PEP Boys.. I will be making videos about them on a regular basis...
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