Budget Rent-A-Car St. Thomas Complaint - "We have no cars"
ST. THOMAS, USVI -- Well in advance of my honeymoon, we reserved a jeep at Budget rent a car in St. Thomas. We walked to the counter and a frazzled desk clerk blurted out "we have no cars". To which I replied, "you don't understand, I have a reservation." She said, "too many people called today and asked for extensions. They are going to have my a** for this." She was surprisingly unprofessional. You wrote down my name and phone number and assured me that she would call the next day when one became available. I still haven't received a call. DON'T COUNT ON THEM TO KEEP YOUR RESERVATION. It's like that episode of Seinfeld- "You can take the reservation, but you can't KEEP the reservation." My suggestion...rent from one of the smaller companies or on St. John if that's your destination.