U-Haul Complaint - U-Haul Hitch Installation
2478 DRYDEN RD., MORAINE, OHIO -- After scheduling my installation job three times, they were always too busy to do the job when arriving with my car at the appointment time, they finally assigned an incompetent worker to install my hitch on a Buck Rendezvous. The job was suppose to take an hour. After two hours, they gave the car to me. The exhaust pipe touched the newly installed hitch and rattled loudly. I complained immediately. They stuffed a piece of rubber hose between the pipe and hutch to solve the problem. It did not work for long. I was out of time and took the car. They refuse to do the job properly be giving the proper clearance between the pipe and the hitch.
I took the car to Midas muffler and spent more money to fix the problem properly. Uhaul is completely incompetent and should be out of business.