Wal-Mart Complaint - Failure to communicate
LEHIGH ACRES, FLORIDA -- I went to Walmart in Lehigh Acres, which I don't do very often, because of this problem from past visits to the store!! I said"What the heck, I'll just pop in, get a lawnmower battery, and get out"! So, I ended up picking up some cd's and a movie, and some aquarium stuff!! The girl in the auto dept. walked by me, as if I didn, t exist!! Twice!! Me asking her politely, where the lawn mower batteries were?? Finally I found the car batteries, and an employee, told me that the lawn batteries were in the garden section, so off I went. When I got to garden, I looked for lawn mowers, to no avail!! Then I asked the cashier where the lawn mower batteries were?? She said she knew where they were, and took me to the nine volt batteries for hedge trimmers. I said, no I want lawn mowwer batteries!! By then, I realized that she couldn't understand English!! I said OK where are the lawn mowers?? She said Oh I understand and walked away!! Then after never finding the lawnmowers or batteries, I proceeded to the customer service to complain, and of course there was a hispanic man in charge that looked at me like I was the bad guy for complaining about they're employee not being able to communicate!!!
So I put back about fifty dollars worth of goods, and bought what I needed for my aquariums, and left!! It is so heartbreaking when, there are countries all over the world that are making English they're first language, and we have people working here that don't take the time to learn OUR language!! And this girl walked away with a additude, mumbling to me like I was bothering her!! So, needless to say, I will not be going to Walmart ever again, period!! And I will badmouth them to anyone I can!! Please go to another store!! Target, Home Depot, Lowes, Kmart, anywhere but Walmart! These big companies are putting all of the mom & pop places out of business! Don't put all of our egg's in one basket!! And complain when these people can't speak the king's English!!
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