La Quinta Inn provo, Ut Complaint - Horrible, dirty, run down hotel!
PROVO, UT, UTAH -- This hotel does not have an elevator even though it is an indoor hotel. You'll have to navigate stairs with your luggage. The first thing I noticed was the strong smell of sewer in the dark hallway to the room. Upon entering the room the first thing I noticed was the filthy, dirty carpet. Upon further inspection I also found pubic hair in the bathtub, embedded dirt in the crevices and on top of the coffee maker, dust upon the bed skirts along with strings hanging off it. The room was in desperate need of remodeling. This room was disgusting, I checked out within 20-30 minutes of arrival. I would never recommend this hotel to anyone. It's obvious there is not any pride of ownership in this business. I booked this room for 7 nights through cheaptickets.com I still cannot get my 7 nights refunded. Cheaptickets cannot get the manager on the phone. It's been 2 days now and he won't return the call, he's not available, or he's not in. Cheaptickets said the manager has to approve it before they can refund my money. I will never book through a 3rd party again, AND I will NEVER stay at a La Quinta Inn.