Acai Optimum Complaint - Click to get free trial bottle & surprise they charge you $99.96-cannot cancel order even if you contact them within 2-5 minutes
I do not know if the Acai Berry works or not for I have not tried them but, I was very unhappy to click on a site that said "Click to Get A Free Trail of Acai Optimum and use exclusive promo-code "name given" to get discounted shipping"-upon clicking on this button and entering the promo-code I received discounted shipping with a small $ amount showing on the invoice for the discounted shipping- I was very happy that I would receive a free trail amount of the Acai but, when I entered my credit card # the printable invoice changed and showed a $99.96 charge and of course the $1.19 for the discounted shipping, I immediately called the phone # provided and explained that it should be a free trail offer and she said the offer had expired, I explained the advertisement said expires 7/16/2010 and today was 7/15/2010 and there was no indication of this expiration on any of the windows while placing the order, she said she could not help me that I was already charged $99.96, to which I requested of her to cancel the order and she informed she could not cancel for it was already being processed. I requested a supervisor after speaking to her for at least 10 minutes and the supervisor explained that she could not stop the order and that I should be happy for this was discounted and they were shipping me two bottles of Acai and would bill me ANOTHER $99.96 at the end of July.
I cannot understand how they advertise free when it is not and then do not honor their ad or cancel the order when you contact them within minutes of placing your order. I am very disappointed and again if it says Free you will Pay Double. A learning Experience.