American Laser Centers Complaint - Deceived, Ignored & thoroughly disgusted
SOUTHFIELD, MICHIGAN -- This is a warning to everyone who even considers using American Laser Centers. DO NOT DO IT! The company DOES NOT stand behind their guarantee. They will drag you through needless laser sessions, increase the sessions and increase the heat on the lasers. All the while making excuses such as "the technician didn't know what she was doing, are you tanning? or my favorite "yes, we are taking care of the paperwork for you - we know you are a non-responder". Yes, they have a technical term for those of us who the laser doesn't work on.
It took me YEARS to get the company to respond. I would leave messages with their customer service (ha, now that's a great name for someone who doesn't forward the messages), the customer service reps would say that their area manager would contact me in a day. Which on 6 different occasions never occurred.
I finally contacted an attorney and had to take them to court. I would suggest that each a everyone of you who have been deceived by this company take this step because you will never get them to respond.
If you are in Michigan, my attorney is Thomas White in Belleville, Mi and he's well aware of what this company is doing.
Cut your losses and take them to court.
If you haven't done business with American Laser Centers - DON'T.