Coldwater Creek Complaint - Make Sure To Verify Your Order Total For Coldwater Creek Online Purchases!!!

Review by Y_Vargas74 on 2010-07-17
Make sure to always double check your order total for any online purchases from Coldwater Creek. I have had multiple issues with incorrect online order totals that are always in their favor and never the customers. I have actually had over $2,665.00 in overcharges from Coldwater Creek.

So, always be careful when it comes to Coldwater Creek purchases. Believe me, it was impossible to get my money back from them. I finally had to report them to my bank since I was using my Debit Card. The bank suggested I file a dispute for the overcharges, which of course was settled in my favor. Can you imagine, they didn't want to give my money back even though they knew they overcharged me?!?!

So, please be careful when it comes to buying anything from Coldwater Creek.
Comments:1 Replies - Latest reply on 2010-07-17
Posted by Ben There on 2010-07-17:
How exactly did they overcharge you? Did the charge on your statement not equal the total during you transaction or confirmation email?

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