Pathmark Food Chain Complaint - Flyer Pricing
EDGEWATER, NJ -- We all know Pathmark food stores. Well, people check your fliers when you shop at a store tht may be out of your "area". This week's flier said "Foxy Iceberg lettuce $ .98 each". I did not go to my local store in Weehawken, NJ because at this time of day there is a lot of traffic in that area. There is another Pathmark just a mile north of me in Edgewater and easier to travel to, so I went to that store. Purchased a head of Foxy lettuce and noticed when I got back to my car that I was charged $1.99.
Back in the store, with my complete shopping order, in this 90 degree heat; to the customer service counter. I was informed that the sale price of $ .98 was only for specific stores in specific areas, which included the area of my local store and not the store I was in. I frequent this other Pathmark all the time because of easier traffic access.
They would not honor the price of $ .98 and showed me a flier that was for "their" area store and did not show the sale price of the lettuce. Now customer relations just went down the drain. Gee, $1.01 is going to break them. I had to take the lettuce anyway because it was part of dinner and I had no time to go to my "local" store to save the $1.01. I would waste that much gas and more in the travel.
No problem, from now on I go the my "local" store. I guess customer satisfaction is no longer important to Pathmark, or their now owner of A&P; which never had good customer relations. I used to visit A&P all the time until a unfortunate situation years ago. Needless, to say, that store is no longer A&P.
I must say, and believe me this is the truth; I have never had a problem of any nature in Shop Rite. Nor have I ever noticed different pricing for different area stores. If a price came up different from what was shown in a flier, they always honored the flier price; unless there was a misprint and then there was a sign stating the misprint.
So people, beware of the "fine print" at the bottom of the flier and to which store the sale applies to. Corporate headquarters will be hearing from me on this matter.