Maytag Corporation Complaint - Washer
I am very dissatified with the Maytag Bravos washer. I have had problems with it after only having it for 3 months. I have had 3 service men from 2 different companies to my home and have made numerous phone calls to the customer care center with no success of having this washer replaced. My clothes have what looks like oil streaks on them and my whites are now a dark grey and can not be cleaned. Also, my clothes come out of the washer the same way I put them in there and one leg on pants are always completely dry and haven't even been washed with all the dirt still intact on the pants. After a recent call to customer service the supervisor told me he would send me a check for 50 dollars to go to the laundramat..Seriously! This is customer service?! They have extended my warranty twice giving me an extra year. I was told the warranty only covers repairs and not returns. I would think it would be cheaper for Maytag to replace my washer then to continuely replace parts. This last service guy that came out is now replacing the outer plastic bin, the inner basket, the water pump and hoses. The first company replaced the water leveling valve. That leaves only the outer shell of the washer that needs replacing...Hmmm, sounds like I got a defective product and they don't care. I would never recommend Maytag Bravos if it were the last washer on earth!!!
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