Sketchers sneakers Complaint - Defective skecher shape ups - skechers shape up sneakers

Posted by Alex1968 on 2010-07-18:

From the sketchers website: "Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you."
Have you checked with your state?

Posted by clutzycook on 2010-07-18:

I've noticed that Sketchers don't last as long as other shoes. I bought a pair of Shape-Ups in February. They haven't fallen apart yet, but now that a bunch of companies have come up with cheaper versions of the Shape-Ups (which were knock offs of a $200 shoe by a different company), I'm kinda kicking myself :).

Posted by GenuineNerd on 2010-07-18:

I have worn a pair of Shape-Ups for several months, and I am happy with the wear. I am typically hard on shoes, mainly by wearing the outer heel edges out. On the Shape-Ups, the wear isn't as noticeable, since the heels are offset by design. The soles, after a while, do tend to get spongy, especially after wearing them during wet weather, but they do what they're advertised...I have noticed less knee and back pain since wearing the Shape-Ups, and I'd recommend them to others. I also have a pair of Thera Shoes (which are from K mart)-those work just like the Shape Ups, but the soles aren't as spongy as the Skechers. Both the Skechers Shape-Ups (which average $100 or so a pair) and the K mart Thera Shoes (which sell for $36-$40 a pair, but are on sale this week in my area for $19.99) are based on the MBT shoes. MBT invented that sole design, and their shoes typically sell for $250-$300 a pair. Skechers, K mart's Thera Shoes, and others (including Curves and Dr. Scholl's) sell for a lot less, and work the same way by exercising your body and reducing pain while you walk.

Posted by Ytropious on 2010-07-18:

"I've noticed that Sketchers don't last as long as other shoes. " THIS is true! I always used to buy sketchers shoes that are almost like boots, you know, with the big rubber sole and leather outside. They fall apart so bad and become worthless. My mom however has a pair of shape ups because she falls for every marketing ploy ever, lol. She seems to like them though so to each their own.

Posted by Justice-4All on 2010-07-19:

I absolutely love my pair of Sketchers. One of my favorite pair of shoes that I've owned. Although they are not the new "shape-up" style. Those look a little weird to me, and I'm not sure that I could get used to them.

Posted by MDSasquatch on 2010-07-19:

Go buy another pair if you like them that much; wait about two weeks and use your new box and receipt to return the old pair for a full refund.

Posted by jktshff1 on 2010-07-19:

MD, no offense, but kinda dishonest isn't it?

Posted by MDSasquatch on 2010-07-19:

Only used as a last resort when companies don't stand behind their products and make it very difficult to get a refund when one is definitely warranted.

Posted by clutzycook on 2010-07-19:

The only exception to my first statement are the pair of sketchers hiking boots I bought back in 1999 or 2000. Those things REFUSE to wear out! I would wear them for 5 months out of the year from the age from my senior year of H.S. til my senior year of College. Now my feet are too big for them thanks to the birth of Baby Clutzy, but my husband has been known to wear them on occasion.

Posted by jktshff1 on 2010-07-19:

Understood.

Posted by karen on 2011-07-23:

I bought a pair of shape ups five months ago and after a month i started getting severe back pain so i wont wear them again. I did save the box and receipt and want a refund where do i go? i also am interested in formal complaint against the company

Posted by Mo on 2011-08-01:

I bought a pr. of Curves Shapers through Avon while in FL. I've worn them almost daily and walk several miles, several days a week. I do like them but the soles are wearing badly. There are holes in several places. Don't think I'd buy them again.

Posted by Marcia on 2012-09-02:

I also have a problem with the ShapeUps. The top of one of the shoes is coming apart at the seams. Like those above, I looked for a warranty and found there was none. No more Skechers for me

Posted by EJ on 2012-11-24:

I too returned a defective pair of sneakers to Sketchers over 60 days ago, and have not heard anything from them. What a terrible sneaker and service from corporate. Good bye Sketches for the rest of my life. Truly disappointed