Adams Mark Complaint - 2am Fire Alarm - Hotel Stay
BUFFALO, NEW YORK -- I stayed here for 4 nights and on the 3rd night there was a 2am Fire alarm on the Friday night and 9 floors of people had to evacuate down a stairwell that was only 2 persons wide. I horrible experience when you have a 75 year old mother who can't walk real good and a 11 year old kid who is scared witless. We entered the stairwell on the 6th floor and were greeted by a lineup people struggling to make there way down. It was a terrifying experience. Nobody told us what was going on or what the problem was. The next night the alarm goes off again at midnight and we have to evacuate again. The next day after another night of sleeplessness I inquired as to what was the matter and the response was less than helpful. Pay your bill, be quiet and leave! I will never stay there again!
If no one was seriously hurt physically then they are very lucky. It made our visit to Buffalo a sad and tiresome experience.