Neiman Marcus Complaint - Neiman Marcus - beware of refused returns - refused returns

Complaint

Review by Lil123 on 2010-07-19

PARAMUS -- Neiman Marcus - Be aware of refused returns! I had returned some of my online purchased item at the store but 2 weeks later received 2 items back with the letter stating that the labels have been removed. I inspected items and found that all labels were there. After contacting customer service I was told that size labels were cut-off - Not only I did not cut them off, I did not even see that they were missing since I intended to return these items. for all I know it could be how they shipped it to me, or it could have been someone else's returns.
Will never shop at this store again!!