Bank of America Complaint - Poor Customer Service
Stay away from Bank of America. We had a credit card with them for several years. We used it periodically and paid more than our minimums. Suddenly they jumped our interest rate to 23.9%. When I asked why they said it was internal and nothing to do with us or our account personally. At that point I closed my account. Now they are charging me a $90.00 annual fee on a CLOSED card. They said they are within their right to do so and it can't be disbuted. If you're looking for a credit card, choose a credit union if possible. They go out of their way for customers. If that's not an option, Chase is good. But stay away from Bank of America.
More Reviews on Bank of America: