Reliant Energy, Inc. Complaint - Credit Score
GALVESTON -- I lived in Galveston, Tx and used Reliant Energy. September 13, 2008 Hurricane Ike demolished my house, for 3 weeks I was not allowed on the Island due to the clean up. I paid my remaining balance on the phone and asked to disconnect service. Years later I checked my credit score and noticed that Reliant has turned me in to Mercantile Adjmt bur. I tried to reach these people and could not. So, I then called Reliant direct. Reliant told me that the billing payment for the amount of $111.00 was from September 16, 2008 through October 16, 2008. I asked her if they tried to send me a bill she said yes and it was returned. (Do you think that it was returned because there was no mail box to put the bill in due to the Hurricane Ike?) So long story short they still want me to pay the $111 even know I had no house to use their energy. It is up to you to decide rather you want service from Reliant or not, but if you are looking for advice. Listen to the people who have experienced the wrong doing from Reliant.