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Barnes And Noble Complaint - Rude Employees - Book Signing
Book Signing - Complaint
OKLAHOMA CITY, OKLAHOMA -- On July 16 2010 Barnes and noble book seller played host to Kendra of the girls next door fame. She had a book written and was to be at the store at 7pm to sign for 2 hours and meet and great fans. Myself and 2 of my friend arrived at 6:50pm and got in line. One employee a women was rude from the beginning, When Kendra finally arrived 20 minutes late, she went right to signing and greeting people most did not buy her book at 26.00 per person instead they opted to have other items signed such as pics or playboys even though she was not a playmate. After 1 hour and forty one minutes in line and 20 feet away from our goal we were told to leave if we were not buying a book.
I asked to see a manager and a guy with long hair and tattoos claimed to be the manage told use to get out along with everyone who was not buying a book. The employees where rude and acted as if they were speaking on her behalf, which was unclear. I will never shop at Barnes and Noble or any of there other brand.
I asked to see a manager and a guy with long hair and tattoos claimed to be the manage told use to get out along with everyone who was not buying a book. The employees where rude and acted as if they were speaking on her behalf, which was unclear. I will never shop at Barnes and Noble or any of there other brand.
Comments:
Posted by Skye on 2010-07-19:
I can't.
Posted by Stew on 2010-07-19:
Well if it were me I'd cross this Barnes and Noble off my list. They don't sell anything you can't get elsewhere and if you order from Amazaon you don't get the bad attitude.
Good review!
Good review!
Posted by lakisha j on 2010-07-19:
She wrote a book? What connect the dots?
Stew were yiu aware of this?
The probably shut the whole state down for such an event, huh?
Stew were yiu aware of this?
The probably shut the whole state down for such an event, huh?
Posted by jktshff1 on 2010-07-19:
2nd skye
Posted by PepperElf on 2010-07-19:
never did one of these myself but yes, i thought it is in better taste to buy the book in question, even if you get something else signed
plus you say she got there at 720pm, and you were in line for and hour and 40 minutes starting at 650 so...
by the time you were spoken to it was 830 pm or so?
Out of curiosity, when did the store close and how much longer was the line? It is possible that it was decided later on that only book buyers could be in line... either by the store, the author, or the author's publisher/handler... perhaps because of how many people had shown up for a free autograph without buying the book.
especially since the author didn't have a lot of time left for the book signing
plus you say she got there at 720pm, and you were in line for and hour and 40 minutes starting at 650 so...
by the time you were spoken to it was 830 pm or so?
Out of curiosity, when did the store close and how much longer was the line? It is possible that it was decided later on that only book buyers could be in line... either by the store, the author, or the author's publisher/handler... perhaps because of how many people had shown up for a free autograph without buying the book.
especially since the author didn't have a lot of time left for the book signing
Posted by BEJ on 2010-07-19:
She was there to do a book signing. I can see asking other items to be signed if you were also buying a book but not if you were not buying a book--just my opinion.
Posted by Venice09 on 2010-07-19:
That's a good point, Pepper. It could have been the author's or handler's decision to limit the autographs if the crowd was bigger than expected.
Posted by jktshff1 on 2010-07-19:
Does Amazon do book signings? I enjoy going to my local B&N.
Posted by lakisha j on 2010-07-19:
I totally agree BEJ.
Ex centerfold models turned wives of football players that nearly singlehandedly costed his team a win in a Super Bowl have bills too!
Ex centerfold models turned wives of football players that nearly singlehandedly costed his team a win in a Super Bowl have bills too!
Posted by Stew on 2010-07-19:
Kisha, I didn't notice this was in OKC. No, I didn't hear about nor would I have been interested. First of all I have no idea who this author is and secondly I only venture over to that part of town if I'm going to Guitar Center or Nomad II.
Now you'd probably like that B&N because it's relatively close to the Habana Inn.
Now you'd probably like that B&N because it's relatively close to the Habana Inn.
Posted by lakisha j on 2010-07-19:
Is it? I will keep that in mind.
Kendra used to be one of Hef's girls.
Kendra used to be one of Hef's girls.
Posted by justcuz on 2010-07-19:
Who is Kendra and what is the girls next door fame... a TV show? Movie? Documentary?
Posted by Skye on 2010-07-19:
Is her book about how all her plastic sugery gave her a new life?
Hef looks like a cadaver.
Hef looks like a cadaver.
Posted by lakisha j on 2010-07-19:
It was about these three chicks that lived and worked with Hugh Hefner.
Pretty lame I thought. She is married to an Indianapolis Colt now.
Skye, a centerfold model that went under the knife? No way!!
Pretty lame I thought. She is married to an Indianapolis Colt now.
Skye, a centerfold model that went under the knife? No way!!
Posted by justcuz on 2010-07-19:
LOL Skye...he does look like a cadaver...I always wonder if the Bunnies shower in Lysol after snuggling up tight to him. Ewww..
Posted by Skye on 2010-07-19:
OMG jc, just the thought of snuggling with him makes me ill :(
Posted by Ytropious on 2010-07-19:
I happened upon her hawking her book in People magazine. It's called "Sliding Into Home"...WHY? her husband is in football not baseball. She certainly aint the smartest so I can see why people wouldn't be buying her book. I don't know, but do they get money from these companies to be at the book signing, or is it used as an event to sell more books. Meaning if no one buys her book she doesn't get anything. If this were the case I'd be pretty angry too. I don't see how this is B&N's fault. She wants you to buy her book, you didn't want to, she doesn't have to sign squat then I guess. When you're famous you can pretty much do whatever you want.
Posted by Skye on 2010-07-19:
I know kish, what was I thinking~
Posted by Skye on 2010-07-19:
Sliding into home, sounds more like a porn movie.....
Posted by Ytropious on 2010-07-19:
EW it does!
Posted by Venice09 on 2010-07-19:
All these responses and not one mention of the long hair and tattoos. I'm disappointed.
Posted by Skye on 2010-07-19:
Hef has long hair and tattoo's??
Posted by Venice09 on 2010-07-19:
Maybe that's what he needs.
Posted by Skye on 2010-07-19:
What? A slide into home?? LOL!!!!!!!!!!!!!!
Posted by FlShopper on 2010-07-19:
I went to a book signing for Carl Hiaasen at B&N a few years ago. He was going to be reading from his latest book, talking about it, and taking some questions. Then the signing began; we were on line for well over an hour and we'd barely moved. I left after a while because I was starving and I saw that I might not even make it to the front of the line before the event was over.
Despite it being so crowded, the B&N staff handled it well and kept things organized and under control.
Despite it being so crowded, the B&N staff handled it well and kept things organized and under control.
Posted by Venice09 on 2010-07-19:
That, too!
Posted by Ben There on 2010-07-19:
The point of a book signing is to sell books. See if you can catch her somewhere else that she is not attending for business and get a free autograph.
Posted by Mike in FL on 2010-07-20:
This is standard procedure for the majority of book signings. The whole purpose of this kind of event is to drive business into the store. Every signing I've ever been to, I had to pay either the bookstore for the product or pay a small signing fee to the author directly. I don't mind doing it if I have the extra cash.
Posted by PepperElf on 2010-07-20:
Personally I'd rather go to a Neil Gaiman book signing myself.
Of course I'd probably also be buying whatever book it was (or the audiobook version) cos I like his books.
Posted by heggymonster on 2010-07-20:
She is not a centerfold she just did the old guy, and I have been to several signing where you dont have to buy the book, examply Ted Nugent, Peter david etc. There were alot of people who did not buy anything some just wanted a picture with her and like someone else said I did not even know whoi she was and really did not care I was just there to help out some friends. That still does not excuess the way the staff acted toward the people in line weather they were going to buy anything or not.
Posted by PepperElf on 2010-07-22:
however again... it was getting late, there was a limited time for the book signing
so by that time, they - as in the store, the author or the handlers - may have decided to cut the non-buying people from the line so that all of the people BUYING the book had a chance to get it signed.
so by that time, they - as in the store, the author or the handlers - may have decided to cut the non-buying people from the line so that all of the people BUYING the book had a chance to get it signed.
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