Geico Corporation Complaint - Added my son to policy without notification
BRIDGEPORT, CONNECTICUT -- In November of 2004, Geico decided to add my son to my insurance policy without my knowledge. I figured this is when my automatic deduction payment for December was $150.00 more then my regular payment!!! I called Geico up and asked them why they were charging me $150.00 more then my regular payment and they said that I had added my son to the policy. I told them that was impossible considering that he goes to college fulltime and lives there. And when not in school, he lives with his father. They told me that I need to prove that he lives at school and at his father. They also said that he got a ticket and the DMV notified them that he was liscensed but not insured. That is impossible considering that he had insurance through his work.
I faxed them documentation proving that he did not live with me. They then asked for proof that he was insured with another company. I then proceeded to fax them documentation proving that he wqas insured under his business and had a company car. I phoned them a gain and they said that that wasn't good ewnough and that he could still be driving my car.
After 8 years with Geico they would not work with me to rectify this and refused to remove him from the policy. No matter what proof I provided for them.
I am reporting them to the insurance commissioner and have no choice but to cancel my policy immediately. This seems to be common practice with Geico and I prefer to do business with a company that will not change my policy without authorization.