Enterprise Rent-A-Car Complaint - Damage Repair Scan
I was rear-ended and forced to rent a car from Enterprise due to the insurance which dictated which company to use. when I was given delivery of the vehicle they delivered a salt coated car that hadn't been cleaned since one of the many snow storms that passed through the area.
once my personal vehicle was fixed I dropped off the rental, and a month later was informed of an undisclosed amount of $$ that I owed for a quarter sized rust spot that they claimed occurred when I was in possetion of the vehicle. over the course of several months the amount due for repairs changed, and the demand for money remained the same. I was furious that I was locked into a contract that held me liable for any and all damages that occurred in that vehicle, and sadly hadn't thought to take pictures of the vehicle when I dropped it off proving it's return was in fact, intact!
my recommendation, do NOT ever, Ever, EVER rent from this company, they will do everything they can to get your money with no regards as to how. as long as they make a profit...