TracFone Complaint - No refund - Online order of T301 Samsung Slider phone
The phone I ordered online did not work in my area. I called tech support and they sent me a different phone which I didn't ask for. I contacted them again and got the information to send both phones back and get my refund. Since then, I have not received my refund and have called them 4 times. I keep getting the run-around. Ex. I get put on hold numerous times, have to retell my situation to someone different every time I call them, they have to check with their supervisor, and finally-they have me confused with someone else who supposedly has received a refund. They have told me the refund has been posted to my credit card account and to this day I haven't seen it there. I'm out 31.79 and tracfone has lost me as a customer.