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Viking Complaint - Expensive Junk - Viking gas outdoor grill

Review by AmyH on 2010-07-20
We thought we were getting a top of the line grill for our outdoor entertainment area. WRONG!! After spending $11,000 On a stainless grill, hood, and large burner, 1 1/2 years later, all of the burners were rusted and clogged. The inside had to be rebuilt. The parts were under warranty, but not the labor. We only grill a couple of times a month. The servi e professional said he hates Viking grills...they are difficult to work on, but they do support his family. He rebuilds at least 2 a month. I wish the salesperson would have told us that first....but I'm sure commission on $11,000 fed him a steak dinner. As for us, we don't want to ruin our grill by grilling steak...how ironic is that? Will never buy Viking again, or anything Elsefrom the local furniture store in Port Allen, Louisiana
Comments:4 Replies - Latest reply on 2010-07-21
Posted by Venice09 on 2010-07-20:
No offense, but $11,000 for a grill?!! I'd rather have live entertainment.

A grill that expensive should come with an unlimited lifetime warranty for both parts and labor. And even that wouldn't convince me to buy one. I would never spend that much money on something that is left outside and only used twice a month. It sounds like you learned a lesson about commission.
Posted by Helpful on 2010-07-21:
Viking makes some nice products. Just as other outdoor products, if you're in a bad seasonal environment, you need to take extra care to protect the items.

And I thought I had a nice grill in a Weber ;-) Yeah, Webers are great, but doesn't compare to a Viking.
Posted by MDSasquatch on 2010-07-21:
I love my Weber
Posted by BEJ on 2010-07-21:
Ducane Grills are good: We have a stainless Steel model and have no problems. We grill out 2-3 times per week year round.

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