AFLAC Complaint - AFLAC scams money
AFLAC came to my place of business in the intention on picking up customers in the middle of 2009. The agent I talked with at this particular time explained to me all the particulars of my policy. I had to have surgery on my foot in May 2010. Before I had surgery I called AFLAC and inquired as to whether I would be covered for this particular surgery as it would mean I needed to be out of work and off my feet for at least 6 weeks. I asked for a packet of information and all forms needed to present to my surgeon so I would be prepared paperwork-wise when I did have surgery. I was assured I was covered by the person I talked to at that time in the local office in Franklin, Virginia. My physicians sent all required completed paperwork to AFLAC at least 6 times. On July 6, 2010 I called the main office and asked what the problem was when I did not receive any disability payment. I was informed at that time my policy had been rescinded and would be issued a check for the premiums I had been having taken out of my bi-weekly paycheck. I called the main office today July 20, 2010 and was told I would only receive one day of disability pay. I plan on contacting the BBB as well as many governmental departments to report AFLAC for this travesty. My advice to anyone who is contemplating AFLAC-DON'T. They scam people while collecting your money and making promises they do not intend to keep.