United States Postal Service Complaint - USPS 2-3 Day Priority Mail
I ordered an item on Friday, July 16, 2010. The only shipping option was USPS Priority Mail. I even offered to pay for Federal Express shipping, but the vendor only uses USPS Priority Mail. I knew I would be in for trouble, but hoped for the best. As of today, no package. I just spoke to a USPS customer representative, who was apologetic, and I thanked her. They now tell me it is only an estimation of delivery, but it could actually take up to, two full weeks for USPS Priority Mail delivery. I asked her, then why do they call it Priority?? She did not have an answer, and I do not blame her. She does not own USPS, nor does she make the rules.
I am only in Colorado. The package was shipped from Chicago. Apparently my package left Chicago on July 17th, at 1:59AM. After that, no tracking information until today, which now shows, package left Chicago, on July 21st, at 1:59AM. Basically, it's the waiting game now.
Processed through Sort Facility, July 21, 2010, 1:59 am, CHICAGO, IL 60701
Processed through Sort Facility, July 17, 2010, 1:59 am, CHICAGO, IL 60701
Electronic Shipping Info Received, July 16, 2010
The package was physically shipped out on July 16th, yet now it's on a mystery journey somewhere, most likely touring Chicago.
I wonder how USPS actually is able to have mail delivered out of the United States, after all, they seem to have plenty of trouble just delivering inside our country. I understand they are delivering millions of packages a day, as well as the regular mail, flyers, magazines, etc., but it seems everytime I have something shipped United States Priority Mail, there is a problem. This isn't the first problem, and unfortunately, it will not be the last.