Raypak Complaint - Raypak Pool Heater - Waste of Money
BUYER BEWARE! My Raypak 406A Natural Gas pool heater failed after 4 to 5 months. We noticed it leaking and contacted Raypak to start a warranty claim. After paying $96 to a certified service technician to come out and look at the heater, we were informed by him AND Raypak that they would not honor the warranty. They blamed the product's failure on us. They said our pool water chemistry was to blame. I have had a pool for 20 years. I test my pool water 2 to 3 times per week and then follow up for testing at my local pool store every other week. Any pool owner knows that water chemistry will fluctuate day to day, week to week. This is a loop hole in their warranty that you don't find out about until AFTER you purchase the product and read the manual. I strongly suggest you do not make the same $2500 mistake we made - DO NOT BUY RAYPAK POOL HEATERS.