Geek Squad Complaint - Geek Squad is a Sham
Geek squad charges you high amounts of monthly phone insurance and when it comes to payout they give you faulty or refurb products. They charged me about 12 pounds per month and when my iPhone got stolen they replaced it with a refurbed phone which did not work. When I went to carphone they told me they cannot exchange it as Geek Squad only gives out refurbed sets and they don't keep any refurbed sets at the store. After paying insurance of 12 quid per month and a further 50 pounds for the claim I calculated that I could have just brought a brand new iPhone instead of falling for Geek Squads sham.
So guys take my word for it. Stay well clear of Geek Squad.
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