Celebrity Cruises Compliment - Nuts!!!!
I and my girlfriend took a cruise on the Celebrity Solstice on 7-11-10 to 7-18-10.We paid extra for the Aqua class to be able to receive upgraded meals in their specialty restaurant. I have an allergy to nuts and need extreme medical attention if ingested with them. The meals on the ship had an average of near %50 nuts in their entrees which limited my selection. On top of that they included nuts in their recipes in many situations with out listing them. Per example, waiter mentioned to me that the Pesta sauce was made with tree nuts, As a result was forced to eat my meals in the main dining room and relegated to eating only certain types of food. I complained to customer relations and was told that I should of made the cruise line aware of my problem prior to boarding. The waiters on bored tried their best but didn't exactly have a command of the English language. I would never go on another Celebrity Cruise in my life and felt their response to be totally lacking compassion and the customer services agent to be very condescending in her response to my concerns.