Hotwire, Inc Complaint - Don't Use Hotwire - Hotel Booking
The problem with Hotwire is they don't actually use their customers reviews to weed out the bad hotels. So how do they come up with the star ratings? they don't listen to their customers nor do they care whether or the hotels are good or not. I stayed at the Hyatt place in Mt. Laurel back in April and the bed were so hard I didn't get any sleep. I gave a poor rating to this hotel, but still ended up there again. Hotwire just doesn't care.
You are better off paying a few extra dollars to stay in a decent hotel.