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Greer Nissan Complaint - Bad Service - Not Responsive To Problems

Review by JimB007 on 2010-07-22
GREER, SOUTH CAROLINA -- First let me start by saying that is took almost 2 months to pay my vehicle off from the trade-in! After numerous calls day/night from the collections Dept. of Toyota, it finally got resolved. It took MY actions calling the dealership numerous times hearing excuses and the General Manager didn't even want to talk to me and avoided my phone calls! I believe they didn't have the money to pay off the vehicle since the dealership is in financial trouble. They said they sent it to the wrong address, would you believe that excuse?

Second issue - After only 4000 miles, the fuel pump failed in my 2010 Altima and they don't have the ability to fix it due to no replacement parts available or a LOANER car for us to drive since it is dangerous to keep driving a car that is not operating safely! They don't care or have any interest your problems after the sale - it's over...

AVOID THIS DEALERSHIP - THEY DON'T CARE !!! Looks like a ghost town in there, hardly any salespeople, customer's or service people. Go take a look for yourself. If you have a warranty issue with your NEW Nissan vehicle, you are on your own - they will tell you to get it fixed at another Nissan dealership.
Comments:1 Replies - Latest reply on 2010-07-23
Posted by Alain on 2010-07-23:
From your description going to another Nissan dealership sounds like a really good idea.

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