Ashley Furniture Complaint - Buyer Beware!!! - Living Room
NORTH BRUNSWICK, NEW JERSEY -- I purchased a leather living room back in may and had to wait till June 30 to get my delivery and when I did get it it was damaged a week later they brought me another and that one was damaged another week later they brought me a third and again damaged. I finally told them that I have had enough and gave them plenty of chances to right this. it is now a week later and I am still doing their job and trying to find out when they will be picking the furniture up. when I called this morning they still have not even started paperwork on getting the furniture. customer service was terrible, I had a manager who lied to my face and said she called me when she never did. I have had to make all the phone calls, doing their job. I have never been so stressed out by a company the way they have stressed me out. I would never buy anything from them again and will let friends and family know not to shop there.
I am totally totally disgusted and frustrated. I can't believe a major chain like this could treat people like this.