Mike Morgan Pontiac GMC Buick - Shreveport Complaint - Mike Morgan Used "Certified" vehicles BEWARE!

Review by Distant on 2010-07-23
8757 BUSINESS PARK DRIVE SHREVEPORT, LOUISIANA -- I bought a 2009 Pontiac Solstice from there dealership. I had it 4 days and it broke down on me going down the highway with a lot of cars around. Thank God I was able to restart it. But then it broke down again. I waited and checked the fluids and they were ok so I started it again. I called the dealership and they said to "drive" the car to the dealership not caring about my safety on the way there.
This is what they told me. "A rodent got into this car on their lot and ate the wiring harness." That is why the car kept stalling. After I was told it was "Certified" and nothing else was wrong with it, I found spray paint on the dash covering up a large gash. When I cleaned it the waxing coating a paint came off!!! Then, in the morning after the car sits a while the air conditioner doesn't turn on until I get to work downtown and I live in North Bossier so it is about a 30 minute drive in the heat.
I took it to them again....They can't find anything wrong with it because it is intermittent. So I am stuck paying 25,000 for a car with problems. You know I was trying to support American Made Cars instead of buying another BMW but it goes to show you they need to care more for their customer. They didn't even clean my car after they serviced it. I'm disgusted and this military wife will not refer them to anyone. It's NOT slander if it is true!
Comments:1 Replies - Latest reply on 2010-07-24
Posted by Alain on 2010-07-24:
Try contacting GM (100 Renaissance Center, Detroit, MI 48243), http://www.gm.com, 800-462-8782 (have them direct your call) about this and see if they won't offer some help in this situation.

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