Wells Fargo & Company Complaint - Wells Fargo Nightmare Continues, stole my money and no credit for my deposit
MERCED, CALIFORNIA -- Where do I begin in my nightmare with Wells Fargo Bank, they are truly one of a kind in such a large organization who can do what they want with the public/consumers money and get away with it. It all began back in 2004 when I deposited 10,000.00 into Wells Fargo bank, in three months I had only $1000.00 left, because I didn't keep track I thought somehow I had spent $5000.00 that was missing out of my account, when I kept asking about it they continued to say money is easier spent that to receive, you spent that money didn't you keep track of your spending? I said in away but not writing everything down, so I let that go, but in the back of my mind I wonder would an institution really steal your money as big as them, well yes I do believe now they did after reading all the stories about them and the most recent encounter I had with them.
Wells Fargo Bank out of the blue froze my account on 7/20/2010, when I went to buy groceries my card came back decline, I though declined try it again, they tried my card again, I then left and said I would be right back keep my groceries in the basket, when I got to the bank I learned that my account had been frozen by Wells Fargo Bank with no explanation just my funds were under investigation for some check systems?, they stated I could not withdraw any money out of my account until this was resolved with their investigation department, I stated I need my groceries and I need my money can I at least get just $50.00 of my dollars out of the account, they said "No!, you can not your account is frozen" giving me a very evil look and said call this 800 number and just maybe they can help me, I called the number and was told they would have to hold my money for 10 days, I stated 10 days why so long, I was told that's their procedure, I stated I need my money before then, the lady on the phone said well call back by Friday we are closing your account I will call the bank and have them release your money. I said okay, I called back today 7/22/2010 and was told I had to wait until August 3, 2010 and that they would mail me a cashiers check to my home address, I said this is far to long why what's going on with my money the man on the line said ma'am all I know is what I am told you are in check systems and you can not get your money until August 3rd and that is it. I hung up the phone and said I am going to look in their policy book and find out what is going on since no one could tell me, I looked under frozen accounts, and the purpose they could do this it stated because of illegal operations, I looked again at this and said to myself this is not illegal I am in check systems and have been in there for some reason they have not told me as well, (I believe check systems and Wells Fargo are One) Anyway I called the representative back and informed him that their policy says illegal operations your account would be frozen, "What illegal operations have I done?, he stated none maam you are in check system I stated well your policy says nothing about check system and you guys knew this when I opened my account so why are you freezing my account, I am disabled I have medication I need and I need my food as well as my medication. He transferred me to another lady and she agreed to release my funds if I could make it to the local bank today, I did, the clerk at the bank was reluctant but they did give me my money but not all of it, I am missing it seems around $200.00, they stated when I called that it was nothing that could be done about this now since the account is closed.
I couldn't believe this, I am on a fixed income now and can't afford an attorney but this bank needs to be investigated I believe they are some kind of Mafia Bank that can take your money and say try to do something about it you may end up dead.... literally... If ever there is a class action law suit please post it so that all that has been done unjustly by this Mafia Bank can get their Thousands, Millions, Dollars, back. Thank you for taking the time to read my story and others, if you are with Wells Fargo Please pay attention to your money and if it seems some is missing don't think you are crazy chances are it just might be they will take your money and stare you in the face as to say prove it we have been doing this for years your not the first and you sure want be the last........